FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit or debit card without a PayPal account.

What’s your return policy?

Unfortunately we do not except returns as products are made to order. We will exchange if a mistake is made and it is our fault. For example, wrong size, colors, mis-spellings and etc. If you receive an item and something is wrong with it. You have 48 hrs to contact me for correction. If you don’t contact me in 48 hrs then I will know everything is right. If you contact me after 48 hrs then there will be a charge for me to remake the item and ship out.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries. All items purchased from my store are shipped USPS and are FULLY insured against loss and damage. This insurance DOES NOT cover your package arriving later then you need. Please order in plenty of time to receive your order

Cancellations

Orders may only be cancelled within 24 hrs of payment for a full refund. Orders cancelled after 24 hrs are subject to a 25% fee.’
That will cover any time spent on creating designs or supplies already ordered.

What is the turn around time?

All items are custom made and need to be designed before being stitched out. Orders are processed and shipped out within 7-10 days. If you need it earlier please contact us to see if it is feasible.

What brand of shirt do you use?

Our toddler shirts are for the most part Garanimals Brand, which is carried by Walmart. Our youth shirts are Faded Glory or Hanes brand.

What is the style of shirt based on gender?

For the most part we try to match shirts specified to each gender. If we don’t have girl shirts appropriate to size in stock (which are more slender fit and may come with ruffled sleeves in our toddlers sizes) we will opt to use our gender neutral tees.

Are the shirts long sleeved or short sleeved?

Long sleeve or short sleeve depends on the season we are in and what our distributors have in stock. We try to keep short sleeves in stock but may not always be feasible during the colder months. If you have any questions about what is available please contact us.

Can fonts and colors be changed?

Yes. Fonts and colors can be changed. If you would like something done differently, please be sure to mention that in the comment section while placing your order or contact us directly.

Do you have a pick up option?

If you are local and prefer to pick up your order, use coupon code: pickup. I will send you an email or text to schedule pick up.